Frequently asked questions

FAQs

About Wonder Matcha

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What is Wonder Matcha and how does it taste?

Wonder Matcha is a magical combination of matcha, adaptogens, and functional mushrooms to promote energy and focus, while reducing anxiety in stress.

Wonder Matcha helps you get into a flow state, creating a productive and creative day.

Taste: Wonder Matcha is 50% matcha, so the predominant flavor is of a high-grade matcha green tea. It's a bit grassy, umami, and smooth, with the added earthiness and bitterness from the lion's mane and ashwagandha. In the lightly sweetened version, we balance some of the bitterness with organic monk fruit.

How does it work? Is it safe for everyone?

Wonder Matcha is carefully crafted to use ingredients in the appropriate doses to be both effective and safe.

Ashwagandha can interact with some medications like SSRIs and blood-thinning medication, so please consult your physician if you are on medications currently.

Will I feel a difference immediately?

Within your first 10 minutes you should start to feel some of the effects.

However, it's good to know that the adaptogens and functional mushrooms may not kick in immediately. Some people feel the effects quickly, while others feel it more over time. We recommend trying Magic Matcha for at least 2 weeks to really begin to feel the full impact.

What is ceremonial grade matcha?

Matcha is a green tea which is unique in many ways from your standard green tea. One way that it is different is that instead of steeping tea leaves, a powder is made from the leaves which you mix into a tea. This allows you to drink the entire tea leaf, significantly increasing the benefits.

Matcha comes in multiple grades for different purposes. Most commonly you'll probably hear about "culinary grade" and "ceremonial grade".

Culinary grade is used in cooking, baking, and lattes for example.

Ceremonial grade is highest grade of Matcha and is meant for use in teas.

We use ceremonial grade so that Wonder Matcha will taste great no matter how you like to brew it.

What are adaptogens?

Adaptogens are herbs and mushrooms that are used to help the body manage and adapt to physical and emotional stress.

Many adaptogens have been used for centuries in Chinese and Ayurvedic medicine.

Adaptogens are thought to stimulate your body's stress-protection response and help its systems return to a balanced state of homeostasis.

Ashwagandha which we use in Wonder Matcha is an incredible adaptogen.

What are functional mushrooms?

Functional mushrooms are mushrooms which are used for therapeutic and preventative medicine, and have been used that way for thousands of years.

Functional mushrooms are rich in beta-glucans, which can act as immunomodulators. These beta-glucans can help the body boost immune function and adapt to environmental stress (read: adaptogens!).

The beta-glucans found in Lion's Mane mushroom are known to cross the blood-brain barrier and act as a nootropic, increasing cognition and focus.

Do I need to cycle off?

It's a great idea to take some time off here and there to ensure you can take full advantage of the impact long term.

We recommend taking a week off every 10 weeks, or taking the weekends off.

Are these "magic mushrooms"? Will it make me hallucinate?

Although we think the ingredients are quite magical, all of the mushrooms are functional mushrooms and none are psychedelics (no hallucinations).

Was Wonder Matcha once known as Magic Matcha?

Yes, when we first started Pow we named our flagship product Magic Matcha. After a few months we decided to rebrand it to Wonder Matcha which is what it is known as now :)

FAQs

Subscriptions

How do subscriptions work? What are my perks?

Pow subscribers receive %15 off of their entire order and FREE shipping forever! Subscriptions are perfect for people who love Pow and want to always be stocked.

When you become a subscriber you will receive your order on your desired schedule. After placing your first order you can get access to subscription management and easily skip a shipment, modify your shipment schedule, modify the items in your order, or cancel anytime.

You'll receive an email 3 days before your next shipment is set to go out so that you have time to make any changes should you choose!

How do I make changes to my subscription?

To make any changes to your subscription you simply have to login and access the subscriber portal.

If you're a first time subscriber and are not sure if you have an account yet, use this link to get access to your account.

Once you're logged-in you can access your account using the menu (top right on desktop, or bottom of the hamburger menu on mobile). Click the "Manage subscriptions" link to modify any subscription.

Here are quick links to help out:

First time account accessSubscriber portal

Subscriber perks

- 15% off all subscription orders

- Free shipping on all orders

- Early access to new products

- Subscriber exclusive discounts

- Easy access to manage your subscription, easily modify or skip months.

FAQs

Shipping & returns

Is shipping free?

Shipping is free on all subscription orders.

Shipping is free on all orders over $65 anywhere in the US.

We are currently only shipping within the US, and hope to ship internationally soon.

What is your return policy?

We have a happiness guarantee.

- On your first order, if you're unhappy with any of our beverages, we offer a full refund in the form of store credit, minus shipping fees.

- Beverage items can be returned in unopened, new condition for a full refund, minus shipping fees.

- Non-beverage items can also be returned in order to receive a refund, minus shipping fees.

Returns and refunds can be requested within 14 days of receiving your order.

As a small company, we cannot afford to pay for the shipping costs, so all refunds are minus shipping fees.

More details can be found in our full refund policy: https://getpow.co/policies/refund-policy.

Here are some common situations in which a full refund in contingent on a returned item.

Non-food items & Power Whisk Promotions

If your order included a power whisk (including if on promotion), to receive a full refund you must return the whisk in new, working condition. We will issue partial refunds if you'd like to keep the whisk.

Multiple food or drink items in an order

If your order contains multiple food or drink items, we can issue a full refund if all items can be returned unopened. If only some or none of the items can be returned unopened, then a partial refund can be issued.